At Home Remote Ethnography
Event Type
Poster Presentation
TimeThursday, April 152:00pm - 3:00pm EDT
LocationPatient Safety Research and Initiatives
DescriptionThis poster provides guidance for researchers to conduct at home remote ethnographic research. Topics will include ethical, practical, and financial considerations of running a remote ethnographic study. All points of this information will be presented as anecdotal evidence and not based off of empirical research.

Ethical considerations will involve informed consent of patients and other parties that will be involved in the study. Remuneration that is tailored to the nature of remote research and not based out of antiquated legacy research.
It is inherently difficult to control what is documented when a participant is the arbiter of data collection, because the control of what is being recorded, all parties involved should be informed of data collection. How to present informed consent will be discussed in greater detail.
Participants will inevitably be contributing more time and effort into capturing data points, the ability to handle the technology that is expected of them to use for collection should also be factored into remuneration. The skills required to gather data collection for remote research can often be handled with common household technology (i.e. smartphones). These skills will likely be embedded in most of any given sample. However, it cannot be assumed that every participant will have these skills and should be paid for their time learning them just the same as people who already compensated for possessing them. In this way, any given study should, along with many different facets of a remote study, be designed for lowest technology acuity in a sample. How these factors will impact a study budget will be mentioned in the financial considerations section.

Practical considerations will include providing accessible Q&A for participants, how participants are expected to record data, and establishing a realistic timeline.
Q&A will be an invaluable tool for participant engagement. Weather it’s offered by the respective data collection tools employed, or developed internally by principal investigators, a good Q&A section will be the first step in guiding participants towards success. Even if they are unable to access it themselves, researchers can refer to it when walking a participant through difficulties they may be having. Though not a cure all, it will remove a lot of the guesswork of troubleshooting low participation levels.
In order to give individuals the ability to provide meaningful and rich data, the appropriate tools should be provided to participants. There are certainly budget savings to be had when letting participants use their own devices, however if participants don’t have adequate lighting, too much background noise, or no way to film themselves, providing participants with the right tools may be more valuable than the tools themselves.
A remote ethnographic study timeline is difficult to approximate. The poster will have a section dedicated to timeline guidance.

Financial considerations will be centered around tools and features that may be well worth the cost; 3rd party applications that can serve as useful tools to aid in research, equipment and technology to capture data in better fidelity, as well as a wider sample range to recruit from.
Human Factors Engineer
Lead Human Factors Engineer