Lucy Stein is a Human Factors and Safety Scientist supporting both Human Factors and Quality and Safety at MedStar Health. She specializes in strategies to optimize workflow, devices, interfaces, and the built environment to reduce human error, improve patient safety, and support provider well-being. She has experience conducting safety event reviews with a focus on patient safety event data analysis. She also has experience designing, implementing, and evaluating the usability of SMART on FHIR and telehealth applications within the electronic health record. She supports grant funded human factors research, both as a project manager and as a subject matter expert. Lucy is a licensed occupational therapist and certified aging in place specialist. Prior to joining MedStar Health’s National Center for Human Factors in Healthcare, she spent four years specializing in stroke rehabilitation and home modification as an occupational therapist at the MedStar Health National Rehabilitation Hospital. She continues to practice part-time in this setting and volunteers her services as a home modification specialist with the non-profit organization Rebuilding Together. Lucy holds a Bachelor of Science in Human Factors and Ergonomics from Cornell University, and received her Master of Science in Occupational Therapy from Columbia University. She enjoys making pottery, knitting, and camping.