Lamia completed B.Sc. in Computer Science and Engineering from Military Institute of Science and Technology, Bangladesh. She completed her master's in Applied Cognitive Science and Human Factors at Michigan Technological University. Currently, she is working on her Ph.D. in Applied Cognitive Science and Human Factors at Michigan Tech. Her research interest includes explainable AI, healthcare, user experience, human-machine interaction. She is interested in improving user satisfaction in using AI-based systems in the healthcare domain in order to ensure proper utilization of these systems. She is focusing on implementing explainable methods in these systems to achieve the goals.