Natalie Shortt Is a Senior Human Factors Specialist with Emergo by UL’s HFR&D team based in Cambridge, UK. She received her BSc. degree from Loughborough University (UK) in Ergonomics (Human Factors) in 2014. Natalie joined the team in 2015 and works closely with clients to plan HF activities but also integrate those activities into pre-existing Quality and Operating procedures. Other responsibilities include designing and moderating formative and validation studies, writing reports and working with standards when relevant as a volunteer for the British Standards Institution.