Dr Elizabeth Austin holds a Bachelor of Arts - Psychology (Honors) and a PhD from Macquarie University focusing on nonverbal communication and its impact on memory and learning across the lifespan. Her current work is primarily in the application of resilience engineering principles to healthcare and using social-psychological theories to understand hospital organisational culture. Specifically, examining how people interact within and with the physical environment, technology and organisational systems in the Emergency Department. These projects will provide a greater understanding of Emergency Department functioning and how resilience manifests in everyday work providing a foundation for the design and implementation of interventions to improve Emergency Department capacity for resilience. Dr Austin is a quantitative and qualitative researcher with expertise in experimental design, participant observation and semi-structured interviews. She has lectured in post-graduate and undergraduate statistics courses in Psychology and Public Health. She is also involved in the supervision of PHD, Masters of Research, Honours, and PACE students.